Hey there, I'm Lela (pronounced l-EE-l-uh), and here are a few things about me that I thought you'd like to know:

The Vision Behind the Work

My passion lies in helping organizations successfully navigate complex technology transformations where systems, workflows, and people must align seamlessly. With a background in Management Information Systems (MIS) and nearly two decades of experience across healthcare, clinical systems, and enterprise SaaS environments, I specialize in translating technical complexity into practical, human-centered learning and operational support.

I’m especially drawn to high-stakes environments where clarity, adoption, and workflow precision directly impact organizational performance and user confidence.

The Bridge Between Systems and People

My journey into adult learning began with a personal understanding that effective learning is not just about delivering information. It’s about helping people confidently interact with systems, processes, and change.

That perspective led me into work supporting enterprise healthcare and SaaS implementations, including Epic-integrated workflows, MedNet IV pump systems, Netsmart Avatar, Tecsys, and large-scale operational rollouts. In these environments, reducing confusion and supporting accurate system use is critical, especially when workflows influence patient care, compliance, or operational continuity.

How I Approach Technology Enablement

I specialize in designing learning and enablement experiences that support system adoption, workflow understanding, and operational readiness. My work often sits at the intersection of technical teams, SMEs, operational stakeholders, and end users.

In recent years, I’ve developed a growing interest in healthcare AI integration, workflow governance, and the role responsible AI adoption will play in future healthcare operations. I enjoy exploring how emerging technologies can improve efficiency and decision-making while remaining practical, understandable, and human-centered.

Beyond the Work

Outside of work, I’m a mother, caregiver, and someone who values quiet, grounded moments. Whether it’s time near the water, a good conversation, or simply unwinding with sweet tea and lime chips, I believe balance and perspective are essential, especially when working in fast-moving technical environments.

The best solutions often come from people who can stay thoughtful, calm, and connected to the humans behind the systems.

I enjoy building interactive learning experiences, workflow-based simulations, and technology enablement solutions that help people feel more confident navigating complex systems and change.